Crashes

Archon · **Joined:** Wed Nov 30, 2011 8:57 pm **Posts:** 1

I just downloaded this game after reading the good reviews and my version does the same exact thing. Loads the AYOPA title screen for a while, then returns to the main menu. Reinstalled 3 times, reset the phone 3 times. Same old thing. Frustrating because I love word games. (iPhone 3G)

C

britt@highline · **Joined:** Fri Nov 04, 2011 4:18 pm **Posts:** 179

Hey,
Thanks for downloading, we are sorry you are having problems. We are working on updates that will include fixes for 3G users and devices running 3.1.3. We are definitely aware of the issues (and bummed about it!) and are aiming to have a fix by the end of the month.
thanks!

Karen · **Joined:** Sun Dec 04, 2011 12:07 pm **Posts:** 2

Firstly, I'd like to say that I freaking LOVE this game.

However, I too am experiencing frequent crashes. I'm using an iPhone 3G. I'm aware that you guys are working on it, but thought I'd add that my particular problems seem to occur when I'm well into the game, ie level 7 or 8, and typically just as I'm about to improve on my high score! Often when I've lined up a few gold tiles for a juicy score too (but not always).

Quite frustrating to say the least, especially when you've spent such a long time getting there. I'm glad I've found this forum so I can keep an eye on developments cos I'm certainly not gonna give up on this game - of course there are going to be problems to iron out when a game is first released. I can't afford an iPad right now, so am hanging in there with my old iPhone. Please keep us informed. If the glitch is fixed, will it then be a matter of un- and reinstalling the app?

tomsopwith · **Joined:** Sun Dec 11, 2011 11:16 pm **Posts:** 1

Hi guys. Loving the game on our iPad2 - at least my wife gets to play quite a bit. She has completed level 12 a couple of times - very impressive. Unfortunately I don't get the chance to join the glory on my iPod2G or my iPhone3G due to the frequent crashing. I'm looking forward to a new phone at some point, but if you can help me out on my older devices in the meantime, I'd love it.

I tried your first update on both devices, still crashing. I have totally removed and re-installed, and tried a few times to get beyond level 4 without a crash. Generally the crashes happen when I come back to a game when my iPod's been on standby for a while. I have 3 crash logs which might help, I'll try and work out how to send them to you.

Would love a fix, and my bus rides and lunchtimes will be transformed!

For now .. Tiny Wings .. not quite so taxing on my brain or my iOS 4.2.1 ;o)

Anthony · **Posted:** Mon Dec 12, 2011 3:06 pm

Thanks for your crash reports! We received them. We are continuing to work on the issue of crashing on older devices.

Thanks!

britt@highline · **Joined:** Fri Nov 04, 2011 4:18 pm **Posts:** 179

Hey everyone!
New 1.1.1 update that just released has major stability updates for iPhone 3g and other older devices running iOS 4.0 or later.

Let us know if you encounter any problems! Thanks for playing!

ChicagoWelder · **Joined:** Sat May 19, 2012 1:56 pm **Posts:** 2

[Note: debug log info near the end.]

Word Welder used to work on my ipad but now crashes on startup:
1. AYOPA screen ok
2. Highline screen ok
3. Then app closes / quits.

Hardware: ipad 1
iOS: 5.1.1
iCloud: Documents & Data: yes
W.E.L.D.E.R.: Version 1.2.3.0

Already tried:
delete game, restart ipad, re-install from local copy of itunes
delete game, revert to 1.2.1.0, install, run

Using the same instance of itunes (same files and everything), Word Welder runs fine on my iPhone 4G with iOS 5.1.1

Just tried:
Word Welder totally removed from ipad.
App Store -> Install new copy of Word Welder (over network)
Then I got:
1. AYOPA screen.
2. Highline screen.
3. Loading word list (gets up to 60,000+ words)... I'm feeling pretty good now.
4. Crash

Next run:
1. 2.
3. Loading word list: only gets to about 6700 words before crashing

Run #3 and beyond:
1. (5 sec) 2. (5 sec) 3. Crash without showing word list page.

I looked at the diagnostic log at this point and find:
LatestCrash-W.E.L.D.E.R..plist
In Brief: SIGSEGV Kern_Invalid_Addres at 0xa0040008
The thread that crashed (#2) is named "Dispatch queue: UIDocumentFile Access".

Looking back, the first run crash code is similar but not identical:
SIGTRAP (exception codes: 0x102 and 0x356404b0) - "Dispatch queue UIDocument File Access"

Let me know on this forum if I can give you more detail that will help you.

It sounds like I need to turn off iCloud for this app? How?

A Chicago Welder!

Robert · **Joined:** Fri May 25, 2012 10:07 am **Posts:** 1

I'm having the same problem as many of the earlier posters have been having. It's so frustrating.

After launching the app, the AYOPA logo pops up, then after about ten seconds, it kicks me back to the home screen. According to the crash log, it seems that the app isn't starting in time.

App version: 1.2.3.0
Hardware: iPhone 3G
iOS Version: 4.2.1 (8C148)

A portion of the latest crash log follows.

Code:

Hardware Model:      iPhone1,2
Process:         W.E.L.D.E.R. [877]
Path:            /var/mobile/Applications/497A20F7-B765-475F-B7EA-F6264B51368F/W.E.L.D.E.R..app/W.E.L.D.E.R.
Identifier:      W.E.L.D.E.R.
...
Code Type:       ARM (Native)
Parent Process:  launchd [1]

Date/Time:       2012-05-24 21:28:49.400 -0400
OS Version:      iPhone OS 4.2.1 (8C148)
...

Exception Type:  00000020
Exception Codes: 0x8badf00d
Highlighted Thread:  0

Application Specific Information:
W.E.L.D.E.R. failed to launch in time

Elapsed total CPU time (seconds): 19.070 (user 13.190, system 5.880), 95% CPU 
Elapsed application CPU time (seconds): 6.750, 34% CPU
...

Let me know if you want to see the full crash log.

britt@highline · **Joined:** Fri Nov 04, 2011 4:18 pm **Posts:** 179

This has been fixed in 2.0 releasing on thursday. Thanks for your patience!

ChicagoWelder · **Joined:** Sat May 19, 2012 1:56 pm **Posts:** 2

Word Welder 2.1.0.0 crashes on startup with iPad1 with iOS 5.1.1
Love it when it works, sad that it doesn't.

Done so far:
1. Remove game, deleting all data and removing it from the Game Center.
2. Turn off ipad (reboot).
3. Re-install from App Store
4. Run - crash in the middle of loading the word list.

A partial incident report follows. The whole one is attached.

Code:

Incident Identifier: 302E9E9B-751E-4F2A-B58A-14908940D70D
CrashReporter Key:   ad25e6db194aaa874746848b846fb01b04db6df3
Hardware Model:      iPad1,1
Process:         W.E.L.D.E.R. [109]
Path:            /var/mobile/Applications/DEE3A9B9-B17A-4E56-8761-84F327B84257/W.E.L.D.E.R..app/W.E.L.D.E.R.
Identifier:      W.E.L.D.E.R.
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process:  launchd [1]

Date/Time:       2012-09-14 13:37:06.883 -0500
OS Version:      iPhone OS 5.1.1 (9B206)
Report Version:  104

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000017
Crashed Thread:  3
[...]
Thread 3 name:  Dispatch queue: UIDocument File Access
Thread 3 Crashed:
0   libobjc.A.dylib                  0x33503f78 0x33500000 + 16248
1   CoreFoundation                   0x358ba6b0 0x3582c000 + 583344
2   CoreFoundation                   0x358c5976 0x3582c000 + 629110
3   CoreFoundation                   0x358640e2 0x3582c000 + 229602
4   AppSupport                       0x33e1602c 0x33df2000 + 147500
5   AppSupport                       0x33e16602 0x33df2000 + 148994
6   UIKit                            0x33367578 0x32fe2000 + 3691896
7   libdispatch.dylib                0x33c72c52 0x33c72000 + 3154
8   libdispatch.dylib                0x33c7dca4 0x33c72000 + 48292
9   libdispatch.dylib                0x33c7db12 0x33c72000 + 47890
10  libdispatch.dylib                0x33c7e784 0x33c72000 + 51076
11  libsystem_c.dylib                0x34afedf4 0x34af6000 + 36340
12  libsystem_c.dylib                0x34afecc8 0x34af6000 + 36040

Crashes

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