So, my very first game and I reach level 13, and quit for the day. However, when launching the app to continue, it crashed on launch, and then when I launched again, it gave me the option of starting a New Game, or getting the in-progress one from iCloud (at level 10), with no chance to resume my game at the point at which I left off.

So, I basically lost all progress from Level 10 to Level 13. Very disappointing!

Is there any way for me to recover my work from Level 10 to Level 13?

A simple 'yes' or 'no' would be appreciated.

Hi,

No, there is no way to restore progress. I mentioned it in another thread, but we are actively looking into what could be causing this issue, and we will be back in touch shortly about it! Thanks for your patience.

I am having the same problem with game crashes and loss off progress. I am exiting thru the Home menu, and it still crashes upon reopening the game. Very Frustrated and ready to quit!

Hi
Sorry you are having this problem.

Are you on an iPad?

Just to clarify-- you are launching the game, getting a crash on launch, and then your saved game is gone?

I have the same problem, which started occurring after the last update. I'm on an original iPad running iOS 5.0.1. The crash occurs while starting to restart a game after I've left it in the middle. It's happened three times, including in the midst of my best game ever.

I have a crash file, captured on my Mac, in ~/Library/Logs/CrashReporter/MobileDevices/[name of my iPad]. I can mail it somewhere if that would help.